Introduction

This Privacy Policy explains the collection, usage, sharing, and protection of Personal Information by KKBC. When referring to “we,” “us,” or “our” in this notice, we mean KKBC.

In this Privacy Policy, “Personal Information” refers to data that identifies, relates to, describes, or can be associated with a particular individual.

We may use terms like handling, collecting, protecting, and storing your Personal Information collectively as “processing” such data.

The term “KKBC Network” encompasses KKBC and its affiliated entities. KKBC and its affiliates operate independently. Please refer to our Corporate Introduction page for more information about our organizational structure.

For any inquiries or additional information regarding this Privacy Notice, please contact KKBC’s Data Privacy Officer.

Information we collect

We may collect and process your data through various means:

Information you provide:

We collect the information that you give us in a form on this site: your name, your e-mail address, your company, your telephone number and your message.

We may collect Personal Information from you when you interact with our Website or Communications. This may include processing cookies, scripts, and local storage. Cookies are small text files stored in your browser. For more information on how we use cookies and tracking technologies, please refer to the Cookie Notice on our Website.

The personal information we collect may include:

• Name, job title, company name
• Email address, phone number, physical address
• Business interests, industry details
• Gender, date of birth, marital status
• Employment and education details
• CV/Resume
• Photograph, video, or audio recordings
• IP address, browser type, language
• Access times, complaint details
• Correspondence with us
• Subscribed newsletters
• Information relevant to our services
• Details of your interactions with us
• Information voluntarily provided by you

We collect two main types of information:

Information without your name:

This information does not hold your name; it is linked to your name only if you send an enquiry and tick the box at the form. It may include information such as the uniform resource locator (URL) you requested, the date and time of your visit, and your browser type. We use this information to monitor and improve our website and services.

Personal information:

This type of information identifies you individually and may include your name, company, phone number, email address, etc. We collect this information when you:

• Access gated content on our website
• Sign up for email notifications or newsletters
• Communicate with us through the website
• Participate in surveys, contests, or registration pages

Information we collect through cookies

In addition to the information you provide directly, we may also collect personal information from you through cookies as you interact with our website. Cookies are small text files stored on your device by your web browser.

If you click Accept on our cookie banner, we use cookies and our own visitor record to see how our website is used and to improve it. This is not only totals: we keep records for single browsers. The list below says what we collect.

What we collect when you accept analytics

We send and store nothing before you click Accept. After you click Accept, we collect this:

• Google Analytics 4 receives page views and events with a random browser number. It receives no name, no e-mail address and no text from forms. Google also sees the network address (IP address) of the request.
• Our own visitor record system, on servers we operate, keeps one record for each browser: the pages opened and when; the referring site; campaign tags; the browser language and time zone; the device type, operating system and browser; the screen size; the random browser number of Google Analytics; a click number, if you arrive from an advertisement; and the network address of your connection.
• From the network address we add the country, region, city and the organisation or internet provider it belongs to. We take this from MaxMind GeoLite2 data and from the public reverse name of the address.
• We keep the network address as we receive it.
• The record has no name and no e-mail address. We link it to an enquiry only if you tick the box at the form (see "How we prepare an answer").

For more information on how we use cookies and other tracking technologies, and how you can control them, please refer to our Cookie Notice.

Job applicants: our careers pages are in the visitor record like any other page. We do not link them to a job application.

We understand the importance of protecting children's privacy. Our website is not designed for or intentionally targeted at children under 13. We do not intentionally collect or store personal information about children.

How we use the information

Personal information submitted through our website is used for the following purposes:

• Sending email notifications and newsletters upon your request (you can opt out at any time).
• Sending marketing communications related to our business, if you have consented (you can opt out at any time).
• Referring your contact details to one of our agency partners for requested services.
• Handling inquiries and complaints related to our website.
• Ensuring the security of our website and preventing fraud.

We also collect information volunteered by you on surveys, contests, and registration pages to enhance your online experience on kkbc.

How we prepare an answer

When you send an enquiry through a form, we note what you asked for. We use your answers to send the enquiry to the right person at KKBC. We make no decision about you by automatic means alone.

Each enquiry form has a box that is not ticked: "Link the pages I read on this site to this enquiry, so that you can prepare a better answer." If you accepted analytics and you tick the box, we link the visitor record of your browser to your enquiry. A person at KKBC then sees which pages you read and when. If you do not tick the box, or you did not accept analytics, we make no link.

Legal basis for processing information

We are obligated by law to specify the legal grounds upon which we rely to process your Personal Information. For KKBC, we rely on one or more of the following lawful bases for processing your Personal Information:

Compliance with legal obligations

Processing may be necessary to comply with legal obligations, such as record-keeping requirements or providing information to law enforcement agencies.

Legitimate interests:

We may process your information based on our legitimate interests or those of a third party, provided that they do not outweigh your privacy interests. This includes effectively delivering our website and related services, ensuring the lawful operation of our services, preventing fraud or criminal activity, safeguarding our technology systems and data security, supporting our business interests, investigating complaints, and evaluating, developing, or improving our services or products.

Consent

We use one basis for each purpose:

• Statistics, the visitor record, and the location and organisation we take from the network address: your consent, which you give with the cookie banner.
• The link between the visitor record and an enquiry: your consent, which you give with the tick box at the form.
• Answering an enquiry and sending it to the right person: our legitimate interest in answering the people who write to us. You have the right to object (see "Your rights").
• The record of your cookie choice: our duty to be able to show your consent.

You have the right to withdraw your consent at any time with "Cookie settings" at the bottom of each page.

For any sensitive Personal Information processed, we will do so under one of the following circumstances: explicit consent from you, legal requirement, necessity for legal claims, or if the information has been made manifestly public by you.

Please note that even if you withdraw your consent in certain circumstances, it may still be lawful for us to continue processing your information for separate purposes if another legal basis described above is applicable.

 

Sending you marketing information

KKBC may occasionally use your information to communicate with you via letter, telephone, email, or other electronic methods about products and services that may be of interest to you, including those offered by third parties. If we are required by law to obtain your consent before providing you with certain marketing materials, we will only do so if we have obtained your consent.

You have the option to opt out of receiving marketing information from us at any time. You can do this by following the unsubscribe instructions provided in our communications or by contacting us.

Sharing Your information with third-parties

We may share your information with others in a few situations:

• We may share information with other KKBC companies for legitimate business reasons.
• We may share information with companies that help us run our website or provide services to us. For analytics, Google provides Google Analytics. Google receives the page views and events, the random browser number and the network address of the request. We switched off the sharing of this data with Google's own products. Read How Google uses information from sites or apps that use our services. The visitor record is kept on servers that we operate.
• We may be required to share information by law, or with courts.

We will always try to ensure that your information is protected whenever it is shared. This may involve getting your consent or using special agreements to keep your information safe.

Sharing general information

We may also share information that does not identify you personally, such as website usage statistics. We use this information for various purposes like research, analytics, and marketing.

KKBC does not sell your information

KKBC is committed to protecting your privacy. We do not sell your personal information to any third parties.

 

Sharing through social media applications

KKBC's website may feature various blogs and other social media applications or services (collectively referred to as "Social Media Applications") that enable you to share content with other users. Any Personal Information or other information that you provide through these Social Media Applications may be accessible to and used by other users of the platform, over whom we have limited or no control. Therefore, KKBC is not responsible for the use, misuse, or misappropriation of any Personal Information or other information that you contribute to any Social Media Application by other users.

 

Third-party privacy policies

This Privacy Notice pertains solely to the information collected through your interactions with KKBC's website and communications. Other websites or applications accessible through links from our website may have their own privacy policies and practices regarding the collection, use, and disclosure of Personal Information. We recommend reviewing the privacy notices of these third-party websites before providing them with any information.

Protecting your information

We implement various measures to ensure the safety of your information, including:

• Providing education and training to relevant staff to uphold privacy obligations when handling Personal Information.
• Applying administrative and technical controls to limit access to Personal Information on a need-to-know basis.
• Utilizing technological security measures such as firewalls, encryption, and anti-virus software.

While we employ appropriate security measures upon receiving your Personal Information, it's important to note that the transmission of data over the internet, including via email, is never entirely secure. While we strive to safeguard your Personal Information, we cannot guarantee the absolute security of data transmitted to or from us over the internet.

How long we keep your information

We set no time limit for the visitor records and enquiries we store. We keep them until a person at KKBC deletes them, until you ask us to delete them, or, for the visitor record, until you withdraw your choice. If you change to Reject, we delete the visitor record of your browser from our own system automatically.

Your rights regarding your information at KKBC

You have control over your personal information at KKBC. Here are your rights:

• Access: You can request confirmation that we have your information and get a copy of it.
• Correction: You can ask us to update or fix any information you believe is wrong.
• Deletion: You can ask us to delete your information. We then delete your enquiry, its notes and the visitor record linked to it. We ask nothing of Google. The records of Google Analytics carry only a random browser number, no name and no e-mail address. Google deletes its single event records after 14 months. If you change to Reject, we delete the visitor record of your browser from our own system automatically; the enquiry itself stays.
• Restriction: You can limit how we use your information.
• Withdrawal of Consent: If you previously agreed to us using your information for a specific purpose, you can withdraw that consent.
• Data Portability: You can request a copy of your information in a format that's easy to transfer to another service.
• Objection: You can object to how we use your information. This includes our use of your enquiry to answer it and send it to the right person. Where the law gives you the right, you can also complain to your data protection authority.

If your information changes, or you have concerns about how we handle your information please let us know by contacting us.

 

KKBC privacy statement for California residents

This Privacy Statement supplements the KKBC Privacy Policy and applies to visitors from California, United States. It explains how we collect, use, and disclose your personal information and the rights you have under the California Consumer Privacy Act (CCPA).

Information we collect

We collect the following categories of personal information as defined by the CCPA:

• Identifiers (e.g., name, email address, phone number)
• Internet or electronic network activity (e.g., browsing history on our website)
• Professional information (e.g., company name, job title)

We collect this information through various methods, including directly from you, through cookies, and from third-party service providers.

How we use your information

We use your personal information for the purposes outlined in the KKBC Privacy Policy, such as:

• Providing services to you (e.g., accessing gated content, subscribing to newsletters)
• Responding to inquiries and complaints
• Improving our website and services
• Sending you marketing communications (with your consent)

Your CCPA rights

Under the CCPA, you have the right to:

• Access your personal information we collect, use, and disclose.
• Deletion of your personal information, subject to certain exceptions.
• Opt-out of the sale of your personal information (KKBC does not sell your personal information).
• Know the categories of personal information we collect and how we use it.

How to exercise your rights

You can submit a request to exercise your rights by contacting us. We will verify your request and respond within the timeframe required by law.

California shine the light law

California law permits you to request a list of your personal information disclosed by us to third parties for direct marketing purposes in the preceding calendar year. You can request this information by contacting us.

If you have any questions about this Privacy Statement or your CCPA rights, please contact us.

Updates to this privacy notice

KKBC may update or amend this Privacy Notice periodically.

To inform you of any changes made to this Privacy Notice, we will revise the date at the top of this page. The revised Privacy Notice will take effect from the date of revision. We recommend reviewing this Privacy Notice regularly to stay informed about how we safeguard your information.

This Privacy Notice has been composed in English. In cases where a translated version conflicts with the English version, the English version will prevail.